Terms & Condition

Welcome to OnShopMart! These Terms & Conditions govern your access and use of our website (onshopmart.com) and all associated services. By using our website, you agree to abide by these terms. Please read them carefully.


1. General Terms

  1. Acceptance of Terms
    By accessing or using our services, you agree to comply with and be bound by these Terms & Conditions and our Privacy Policy. If you disagree with any part of these terms, please do not use our services.

  2. Changes to Terms
    OnShopMart reserves the right to update or modify these terms at any time without prior notice. The latest version will always be available on our website.


2. Use of Our Website

  1. Eligibility

    • You must be at least 18 years old or have parental/guardian consent to use our services.
    • You are responsible for ensuring that your use of our website complies with all applicable laws and regulations.
  2. Account Responsibility

    • When creating an account, you must provide accurate and complete information.
    • You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
  3. Prohibited Activities
    You agree not to:

    • Use the website for fraudulent or illegal purposes.
    • Interfere with the operation or security of the website.
    • Upload harmful content, including viruses or malicious code.

3. Products and Orders

  1. Product Descriptions
    We strive to ensure that product descriptions, images, and prices are accurate. However, we do not guarantee the completeness or accuracy of this information.

  2. Order Acceptance

    • OnShopMart reserves the right to refuse or cancel any order for reasons such as product unavailability, pricing errors, or suspected fraud.
    • In the event of a cancellation, you will be notified, and a full refund will be issued.
  3. Pricing and Payment

    • All prices are listed in INR and include applicable taxes unless stated otherwise.
    • Payments must be completed using the payment methods provided on our website.

4. Shipping and Delivery

  1. Shipping Times
    We aim to deliver your orders within the estimated delivery time. However, delays may occur due to unforeseen circumstances.

  2. Shipping Responsibility

    • Once the product is delivered to the provided address, OnShopMart is not responsible for loss or theft.
    • Please ensure that the delivery details provided are accurate.

5. Returns, Refunds, and Cancellations

Our policies regarding returns, refunds, and cancellations are outlined in our Refund & Return Policy. Please review it for detailed information.


6. Intellectual Property

  1. All content on OnShopMart, including text, images, logos, and designs, is the intellectual property of OnShopMart and protected by copyright laws.
  2. You may not reproduce, distribute, or use any content without prior written permission.

7. Limitation of Liability

OnShopMart is not liable for:

  1. Any indirect, incidental, or consequential damages arising from the use of our website or services.
  2. Delays or failures caused by events beyond our control, including natural disasters, technical issues, or acts of third parties.

8. Governing Law

These Terms & Conditions are governed by the laws of the Republic of India. Any disputes will be resolved in the courts of Surat, Gujarat.


9. Contact Us

For any questions or concerns regarding these Terms & Conditions, you can reach us at:


Thank you for choosing OnShopMart. We appreciate your trust and look forward to serving you!